Refund & Cancellation Policy

Policy Statement:

Niverville Recreation reserves to cancel programs, workshops and public events when registration is below the minimum amount required by the instructor. When Niverville Recreation cancels a class for any reason participants will receive a full refund including any convenience fees via the original method, or a credit towards a future class at the registrant’s request.

All other refund requests must be received in writing to the Niverville Recreation Department before the registration deadline (one week prior to the class start date) and will be subject to a minimum $10 processing charge per course/registrant cancellation request. All convenience fees are non-refundable. Refunds will be processed and issued as an account credit, or a cheque and mailed to the registrant.

There will be NO refunds after the registration deadline.

Classes cancelled for any reason mid-season will be made up at the session’s end.

To contact Niverville Recreation about cancellations please email us at [email protected] or 204-388-4600 ext. 3